In Order To Create Comprehensive Logistics Services, All Express Delivery Has 25 Value-Added Services.
After more than 30 years of development, China's express industry has now formed a large scale industry. With the rapid development of China's economy and the continuous progress of information technology, "
Internet plus
The logistics mode has penetrated into the daily life of the people, especially the extended express pportation has been more and more popular.
But with the continuous development of society, people's demand for express service is higher and higher, and the demand is more and more diversified.
Therefore, if the major express companies want to stand out in the same industry, they must continue to innovate, customer oriented, expand service products and value-added services, and enhance the overall competitiveness of enterprises.
Based on the experience of many years of cultivator, and the experience of logistics and express logistics of the company's friends and road group, the all express business has changed from the original express service to the provider of "comprehensive solution plan" which is standardized by integrated products and value-added services, and highlights the core competitiveness of "comprehensive services".
In order to create comprehensive logistics services to meet the needs of customers in various directions,
All one
We have carefully developed up to 25 value-added services (including standard value-added services and customized value-added services). We provide different product mix and 25 optional value-added services to meet the customers' needs of the entire supply chain according to customer demand.
At present, all express has classified and analyzed the 25 value-added services, which are divided into three stages:
The first stage is generally accepted and mature value-added services.
For example, collection, payment, receipt, insurance and so on, this part has a certain customer base.
All express will start from market research, upgrade and optimize in a comprehensive way, and combine it into a more acceptable market price and service standard.
The second stage: value-added services in specific markets.
For example, customer marketing,
Exhibition
The characteristics of such value-added services are: market concentration, market commonality and concentration.
Such value-added services are relatively low in dependence on products and customers, but at the same time, they can integrate the market and customers in an orderly way.
Such value-added services can effectively promote the mutual pformation of customers' front and rear ends, and are also effective pformation points of sales leads. All express will detonate the national market in accordance with the promotion mode of Shang Chao.
The third stage: customized value-added services.
For example, the appointment service, the on-site service and so on. Such value-added services are highly dependent on customers and products.
We will adopt the way of packaging and combining with industry solutions to provide customers with a full range of personalized solutions, while enhancing customer satisfaction and enhancing customer stickiness.
These 25 value-added services are based on the combination of standard service products and external supplier resources, and provide flexible service combinations that can satisfy customers' individualization. In this way, they can actively expand the B2B market, extend to the upper and lower reaches of the supply chain, expand the breadth and depth of services, and provide professional services for customers.
At the same time, it will bring a broader development opportunity to all express, so that we can meet the strategic objectives of all express and create a complete set of ecological supply chain service system.
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