Thousand Yuan Leather Shoes Seep Water &Nbsp; &Nbsp; &Nbsp; Who Hurt?

October 13th, yesterday, Mr. Zhai said he spent more than 1700 yuan to buy it. leather shoes After 1 months, the sole of the shoe is leaking. It really hurts.

Mr. Zhai said the shoes were in September 4th. Department store Satchi, brand The discount price is 1700 yuan. After buying the shoes, the salesman gives Mr. Zhai a pair of plastic insoles, which should be pasted before they can be put on slippery. Zhai thought it was just for skid proof, not stickers. Who knows, not long after wearing a rainy day, Mr. Zhai found that there was a little damp in his shoes. At first he didn't care much about it. But it rained a little on the 11 day. Mr. Zhai found that the shoe was wet again. After careful examination, the shoe sole leaked.

After spending thousands of dollars to buy leather shoes, it is so easy to get into the water. Mr. Zhai then went to the mall to ask for a statement. The result was told that the shoes had to be put on the insoles on rainy days. Mr. Zhai thought that the salesperson did not explain the situation at that time, but demanded no return. Market Finally agreed to send the shoes to the manufacturer for quality identification, and reply to Mr. Zhai on the 14 th.

"I asked 10 customers in the mall that night. No one knew that after buying shoes, they had to put up their insoles to wear on rainy days. If the salesperson did not remind me, I think a lot of people will make the same mistake, no shoe pad, causing shoes to leak. Mr. Zhai said.

Yesterday afternoon, the reporter came to the brand men's shoes counter of Yin long department store. The salesman, who worked for 4030002, said that Mr. Zhai bought her shoes and asked for a return. "This kind of shoes that need to be covered with insoles are sold in many brands, and all the shoes are made out of the factory. This kind of pure leather leather shoes should be covered with insoles before they wear them. Otherwise, if the outer membrane is worn out, they will leak, because the skin is originally water absorbing. The salesperson said, "at that time, I did not tell the customer clearly that if I did not put up the insole, I would be leaking because I was afraid that if the insole was not properly leaked, the customer would come to the door again."

Later, the reporter looked at the shoe maintenance book bought by Mr. Zhai. One of them said, "leather shoes are more breathable, but they are not wearable. It is best to put on the shoe pad before wearing them". The shoe boxes and maintenance books do not specify that such shoes must be put on insoles before wearing them, or they may leak. The salesperson said this was mainly prompted by them.

The gold manager of the mall told reporters that because of the high price of these shoes and the relatively small number of consumers, many customers did not know the importance of insoles. Under normal circumstances, the salesperson would tell customers. In the case of Mr. Zhai, Mr. Kim said that if the manufacturer identified shoes as a quality problem, he would certainly agree to return them, but if it were not a quality problem, he could only put up his insoles and do some maintenance for Mr. Zhai.